Refund Policy for Vaihita Green Harvest
1. Introduction
Welcome to Vaihita Green Harvest! We are committed to providing you with high-quality products and exceptional service. If you are not completely satisfied with your purchase, please review our refund policy below.
2. Eligibility for Refunds
To be eligible for a refund, the following conditions must be met:
Time Frame: Requests for refunds must be made within 3 days of the date of purchase.
Condition: Items must be returned in their original condition, unused, and in the original packaging between the time frame of 3 days.
Proof of Purchase: A receipt or proof of purchase must be provided.
Note: Return Policy: vaihitagreenharvest don't support return of the products once used or perishable products are once opened.
3. Non-Refundable Items
Please note that certain items are non-refundable, including:
Perishable Goods: Products such as seeds or other perishable items that have been opened.
Custom Orders: Items that are custom-made or personalized.
Sale Items: Discounted or sale items are not eligible for refunds.
4. How to Request a Refund
To request a refund, follow these steps:
Contact Us: Email us at support@vaihitagreenharvest.com with your order number, reason for the refund, and any relevant photos of the item.
Return the Item: We will provide you with instructions on how to return the item. You are responsible for the cost of shipping the item back to us unless the return is due to a mistake on our part or a defective product.
Inspection: Once we receive the returned item, it will be inspected. If it meets our return criteria, a refund will be processed.
5. Refund Process
Refund Method: Refunds will be issued to the original payment method used for the purchase. Processing time may vary depending on your bank or payment provider(approx 7-14 days).
Partial Refunds: In some cases, partial refunds may be issued if only a portion of the order is returned or if the item is returned in less-than-perfect condition.
6. Exchanges
If you wish to exchange an item for a different product, please follow the return process outlined above. Once the original item is returned and processed, you may place a new order for the desired product.
7. Defective or Incorrect Items
If you receive a defective or incorrect item, please contact us within 7 days of receipt. We will arrange for a replacement or refund at no additional cost to you.
8. Contact Information
For any questions or concerns regarding our refund policy, please contact us:
Email: Vaihitagreenharvest@gmail.com
Phone: 9065067606
Address: beeramguda,hyderabad.
9. Changes to the Refund Policy
We reserve the right to update or modify this refund policy at any time. Any changes will be posted on our website and will be effective immediately.
10. Acceptance of Terms
By making a purchase from Vaihita Green Harvest, you agree to the terms of this refund policy.